FAQ
General FAQ
Yes, we are committed to providing cruelty-free ingredients. Our products are not tested on animals.
While we do not offer samples or testers online, we frequently run promotions and giveaways where you can try out our products for free or at a discounted price. Be sure to sign up for our newsletter to stay updated on our latest offers.
Many of our products are formulated for sensitive skin, but we recommend patch testing new products before applying them to your face or body, especially if you have known sensitivities or allergies. If you have specific concerns, please consult with a dermatologist before using our products.
Yes, we regularly offer discounts and promotions on our products. Be sure to sign up for our newsletter or follow us on social media to stay updated on the latest deals.
Shipping
We accept major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we offer payment through PayPal for added convenience.
Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary depending on the destination.
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days for a full refund or exchange. Please refer to our Returns & Exchanges page for more details.
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your package online through our website or the courier's website.
We process orders quickly to ensure fast shipping, so we are unable to cancel or modify orders once they have been placed. However, you may be able to return or exchange your order once you receive it. Please refer to our Returns & Exchanges page for more information.
If you have any questions or concerns, our customer support team is here to help! You can reach us via email at tony@projectynow.com or through our contact form on the website. We strive to respond to all inquiries within 24 hours.
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Free Shipping
Free shipping on all US order Or order above $100
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30 Days Return
Simply return it within 30 days for an exchange
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100% Secure Payment
We ensure secure payment processing